優點： "Lights on ceiling%2c good movie selection%2c meals"缺點： "Needed a lot more water service to stay hydrated"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"缺點： "加強空服員訓練"
優點： "The crew in this sector is ALWAYS rude%2c and the food is substandard."缺點： "Better attitude from the crew%2c food quality needs improvement (substantial) and cleanliness"
缺點： "The food"
優點： "Good check-in experience."缺點： "Entertainment Systems are old%2c low-resolution and difficult to view & operate compared to%2c say%2c A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."
優點： "Comfortable seats%2c nice entertainment and food"
優點： "I am so glad to choose you guys thank you for everything"
優點： "Helpful crew. Clean toilets."缺點： "Overhead racks%2c so very difficult to close%2c always you need help. May a design fault."
缺點： "Two teenage passengers were in front of us%2c extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also%2c we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online%2c more than 7kg!"
優點： "Unprofessional crew member how to treat as GOLD member in business class cabin"缺點： "No comment"
優點： "cheuk in 快！吾使等太耐！"缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"
優點： "Full plane. Boarding could have been easier with two entry points into the plane"缺點： "Plane was late leaving but made up time."
優點： "很好！舒適！"缺點： "沒有"
優點： "飛機座位舒適，服務員親切友善"缺點： "沒有"
優點： "For an economy seat%2c was very comfortable!! Love the food."
優點： "All on schedule%2c very comfortable flight. Emirates should abandon the 777%2c A380 make the flight much better!"
優點： "comfortable seats and entertainment system"缺點： "the food wasn't so good and I expected more from an Emirates flight"
優點： "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."缺點： "Some slight delay in clearing up some catering equipment."
優點： "最後一排"缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
優點： "組員微笑送餐"缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great."缺點： "Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time."
優點： "Nothing."缺點： "Crew some times get angry and work without passion"
優點： "Food comfort"缺點： "Nothing"
優點： "Comfort level was below expected for Emirates today%2c because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."缺點： "Not sure why I wasn’t able to change my seat during check-in%2c this is usually standard. Other than that%2c the flight was fine."
優點： "pleasant staff excellent movie selection decent food"
優點： "The food and the ICE video center"缺點： "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
缺點： "A very small hidden FLYDUBAI reference for a one-route flight with Emirates logo was unprofessional and deceptive."
優點： "Excellent new plane good food friendly staff excellent entertainment"缺點： "Staff not bring drinks regularly enough"
優點： "A380 flight was very comfortable%2c with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"缺點： "Good was served late%2c in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
優點： "Just superb. Even got a meal on a 40 minute flight!"缺點： "Long bus ride to the aircraft - thought we were driving to Muscat!"
優點： "在各方面都能體驗賓至如歸嘅感覺"缺點： "航班既時間"
優點： "Caring crew"
優點： "Plane was almost full%2c had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."缺點： "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight%2c seats were very uncomfortable%2c seat cushions were hard. Toilets ran out of paper and hand towels%2c I had to Inform a staff member. Cabin had a peculiar odour."
優點： "服務員親切，餐點平均水準不錯。"缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"
優點： "Pleasant n Polite crew%2c good service"
優點： "nothing"缺點： "service%2c staff. had night mare"
優點： "Crew members were great. Was on time and early."缺點： "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."
優點： "Usual suspects. Emirates does a lot right! Consistent product%2c and has been over the years it serves the Addis route."缺點： "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."
優點： "Loved the Emirates experience as always%2c esp the in-flight experience (incl food) and entertainment."缺點： "Captain's announcements in the flights were also either not loud enough or not intelligible."
優點： "Services and schedule and on time departures and arrivals."
優點： "Timing%2c service%2c comfort"缺點： "Nothing"
缺點： "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
缺點： "Headphone was taken by crew the moment plane landed."
優點： "Prices and service"缺點： "Everything its perfect service"
優點： "nothing in particular"缺點： "cold%2c inattentive crew%2c United premium economy product is not worth a pretty penny it charges"
優點： "No room. Delays."缺點： "Board me 1st."
優點： "good movies to choose from"缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "The woman at the counter was helpful and cheerful."缺點： "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."
缺點： "The flight departed over 3 hours late. Rather than communicating a realistic departure time%2c the flight was delayed 6 times in 20-40 minute intervals."
優點： "無"缺點： "飛機大delay"
缺點： "Sits not suitable for long distance travel"
缺點： "The flight took off late due to baggage not being loaded in a timely manner and the wait on the flight when we arrived was much longer due to equipment not being handled properly; because of this my family and I missed our connecting flight."
優點： "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."
優點： "Brought my own entertainment. Friendly staff. Great boarding process. On time departure"
優點： "The variety of TV shows."缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "See above"缺點： "see above"
優點： "Great experience from A-Z!!"缺點： "None"
缺點： "Flight over 5 hours late."
優點： "That goodness it was a short flight. Seats are small."
缺點： "I was supposed to land in denver by 930 and did not end up getting in until 140. We sat on the tarmac at ohare for 20 minutes because they did not plan the gates well then there was a plane blocking our gate customer service lines were absurd. The flight attendant to o hare was very unprofessional"
優點： "Friendly staff. Plane made good time and both flights on time."缺點： "Plane was 80+ degrees until after takeoff. My girlfriend complained unrelentingly about this on both legs until it was resolved. I don’t know my way around Houston airport but it seemed like we landed several kilometers from our connecting gate. Probably not something that could be avoided but aggravating nonetheless. Also I pooped on this flight and no one would have known except for the lady sitting in the back made a comment about how long I was in the lavatory (5-7 minutes%3f). Rude."
優點： "fast take off and good service."
缺點： "My TSA pre number wasn't included in my ticket and I was delayed for over an hour"
缺點： "Rude flight attendant. White%2c old%2c male%2c with half shaved head. Uncomfortable seats. Awful food"
優點： "All the crews are very friendly%2cservice was great!"
優點： "Fast boarding%2c polite crew%2c generally an easy process."缺點： "Cramped and old plane%2c inefficient deboarding%2c mediocre coffee."
優點： "Pleasant interactions"缺點： "Didn't realize I couldn't choose my seats with United's new fare"
缺點： "No entertainment screen on each seat%2c just old TV far away. Very boring on this trip"
優點： "Early arrival"缺點： "Waiting for docking spot."
優點： "Nothing at all"缺點： "I was delayed /cancelled 12 times due to air traffic and arrived 27 hours after I was suppose to. Instead of 1 connecting flight they made me take another connecting flight. I was offered no vouchers for anything and all the people at the desks were very rude. To top it all off they lost my luggage and they still haven't found it%2c it's been over 24 hours"
缺點： "For a long flight%2c it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen%2c was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "Multiple delays"
優點： "Flight left on time"缺點： "The sweet wafer was a lot of empty calories."
優點： "Not much."缺點： "This flight was delayed 3.5 hours because of "weather" in Newark...it was raining......"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "I completed my check in and printed my boarding passes online. The program was easy to use. The flight was on time and the crew was very courteous.There were no problems with my luggage. The service was excellent."
缺點： "Very uncomfortable seats%2c got delayed on the return trip."
優點： "Movies on personal device"缺點： "Food"
缺點： "Late departure with no explanation. Had to walk outside in freezing snow and rain. Miserable."
優點： "Other than the boarding issues%2c it was a pretty standard flight. Left early and got to Newark early."缺點： "I thought the boarding process for the United Flight departing from Owen Roberts International was very very poor. I understand it is a small airport catering to different destinations in the world but the boarding process was chaotic. The lines were all blending%2c they started the boarding process very early%2c many people were still going through security."
優點： "Hey%2c the flights actually were on time. Shocking for United."缺點： "What does a girl have to do to get in a boarding group that isn't LAST%3f"
優點： "Arriving early in LA"缺點： "No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester %2c 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down%2c it was night time."
優點： "My mother was the one that flew. But after intense interrogation she divulged that the planes were on time and employees pleasant. Nothing stood out good or bad. Just the way a flight should be%2c in my opinion."
優點： "%2c%2c%2cGOOD FLIGTH! THANK YOUUUU ALL*"
缺點： "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"
優點： "Pre-check in%2c printed my boarding pass before i got to the airport"缺點： "Early morning flight...i could have done with a cup of joe."
優點： "The staff on this plane was friendly. There was room to stretch"缺點： "We Weren't offered any drinks"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service%2c instead I got the worst ever experience with an airline."
優點： "No delay%2c nice staff"缺點： "Seat next to bathroom"
缺點： "Second time in a month my united flight to ewr was cancelled. Will never fly with them again"
優點： "The flight attendant was superb. He made me laugh%2c and helped me relax because the plain stopped and they said we had to wait 20 minutes for take off and I had a connection plane with 45 minutes to get to the other plane:("缺點： "The seat felt hard%2c not cushioned enough%2c especially the back area"